Shipping methods

  1. Application

o 1.1. This Agreement covers exclusively the transactions through the node www.klaoudatos.gr. Www.klaoudatos.gr is an online store selling products of the company Athanasios A. Klaoudatos MON. Ltd.
o 1.2. Sending your order implies acceptance of this Agreement and all its terms.

2. Delivery / Ownership / Risk
o 2.1. The products can be sent to you anywhere within the Greek Territory or abroad. The products will be sent to you at the place you have indicated to us in the Order Form in the way you have chosen. Shipping is done through the way you have chosen with the corresponding charge of shipping costs. Shipments will be made daily, except Saturdays, Sundays and holidays.
o 2.2. Shipping cost is what is listed on the relevant page with the shopping cart and is affected depending on the weight of the order and the selected method of delivery. The cost is calculated automatically from the node. In some cases the shipping cost may not be calculated correctly by the system. In this case, the manager of our company will contact you to inform about the difference in cost, reserving on your part the right to cancel your order if you disagree with this cost, or to choose a different way of delivery.
o 2.3. The delivery time mentioned on each product is approximate. Www.klaoudatos.gr, subject to condition 7 (force majeure), will make every effort to send you the products within 1-4 working days.
o 2.4. ORDER SHIPPING COSTS.

We cooperate with the courier company SPEEDEX.

Το κόστος αντικαταβολής ανέρχεται στα 1,50€.

Shipping costs for orders over € 100 are free,

  1. Warranty
    o 3.1. Www.klaoudatos.gr does not provide a guarantee nor does it guarantee protection for the suitability of the product sold for any specific purpose. The guarantees of the companies are valid.4. Force Majeure
    o 4.1. Www.klaoudatos. gr is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the fault of www.klaoudatos. gr or due to force majeure and will be entitled to an extension of time for execution. Examples include strikes, supplier / transfer / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last for more than 2 months, this Agreement may be terminated by either party without compensation.5. Your obligations as a Customer
    o 5.1. You are responsible for:
    § § 5.1.1. The choice of your Product and its suitability for your purposes.
    § § 5.1.2. Telephone and postage costs for contacting our company, if needed.6. Withdrawal - Product Returns - Consumer Rights
    o 6.1 In case the products you bought are defective during the first 15 calendar days you have the right to return them. The return fee is charged to www.klaoudatos.gr and will be made in a way that you will agree with the representative of www.klaoudatos.gr. In case of return due to defect you are entitled to immediate new delivery or full refund of your money.
    o 6.2. You also have the right to return the products you bought, free of charge and without having to tell us the reason why you want the products returned, within 15 calendar days from the date you receive the products. In this case, you are charged with the direct cost of returning the products and you are entitled to a full refund.
    o 6.3. . Returns in any case are accepted only if the products you wish to return are in the same condition in which you received them, ie without damage or damaged packaging, along with the retail receipt or invoice.
    o 6.4. To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects.
    o 6.5. For your wish to return to us the products you bought from www.klaoudatos.gr you should notify us by phone at 210 57 63 935 or by e-mail at info@klaoudatos.gr (indicating the date / number of the purchase document as well as the reason for return) within the above 15-day period. Provided that you receive a written return approval from www.klaoudatos.gr, the address to which the products to be returned must be indicated in the written return approval.
    o 6.6. Σε περίπτωση επιστροφής των προϊόντων και αναλόγως αφενός με τον τρόπο που επιλέξατε να πληρώσετε την παραγγελία σας και αφετέρου τον τρόπο που θα πραγματοποιηθεί η επιστροφή τους, η επιστροφή των χρημάτων σας θα ολοκληρωθεί εντός 15 εργάσιμων ημερών από την ημερομηνία που θα παραλάβουμε τα προϊόντα. Η επιστροφή χρημάτων μπορεί να γίνεται στην κάρτα την οποία χρησιμοποιήσατε για τις αγορές σας την οποία και έχετε γνωστοποιήσει στο www.klaoudatos.gr.

o 6.7. For hygiene reasons, our company does not accept returns of underwear, swimwear, leggings and generally products that can affect personal hygiene.

  1. Privacy
    o 7.1. Www.klaoudatos.gr informs you that when you visit the website or when making purchases, it is necessary to provide certain information related to Personal Data, which will be automatically processed and integrated into automated files, which have previously been notified to competent Authority and for which www.klaoudatos.gr has a Processing Officer.
    o 7.2. The purpose of the collection and automated processing of Personal Data is to record the contractual relationship with www.klaoudatos.gr, control, improve and adapt to preferences and choices regarding products and services and to send by electronic or traditional administrative means.